SMS Not Sending

Incident Report for FLG

Resolved

All messages have cleared through the system. We're very sorry for the delays this afternoon. Just to be clear, no messages were lost, only delayed.

Posted Aug 30, 2016 - 15:14 BST

Monitoring

The queue of delayed messages is now clearing. Messages sent since 12:00 today are currently waiting to be sent. We'll leave this incident open whilst the backlog clears.

Posted Aug 30, 2016 - 14:31 BST

Identified

Text messages are not currently being routed to recipients. No messages are lost. We're investigating right now and will update in the next 30 minutes or sooner.

Posted Aug 30, 2016 - 14:13 BST

Investigating

We are currently investigating this issue.

Posted Aug 30, 2016 - 14:09 BST