This incident has been resolved.
Jun 13, 15:07 BST
All restrictions have been lifted, we're monitoring the health of the service.
Jun 13, 12:48 BST
Although the service is performing normally at the moment (except for the restricted access to reports and search leads), we are still working on this issue. We will update again when we have more information or if the situation changes. Thanks for your patience.
Jun 13, 11:50 BST
Access to search leads and reports will be restricted for the moment.
Jun 13, 11:24 BST
We have identified the issue and are working towards a resolution. We'll update again within the next half an hour or sooner.
Jun 13, 11:19 BST
We're investigating an issue with the service at the moment. It is causing the system to run slower than normal for some customers. We'll update again here within 30 minutes or as soon as we have more information.
Jun 13, 10:52 BST
We are currently investigating this issue.
Jun 13, 10:39 BST