All Systems Operational
Application Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2016

No incidents reported today.

Dec 10, 2016

No incidents reported.

Dec 9, 2016

No incidents reported.

Dec 8, 2016
Resolved - This incident has been resolved.
Dec 8, 12:58 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 12:51 GMT
Identified - Sorry for the wait times currently. We understand what the issue is and are working to resolve it now. We'll update again here within 30 minutes or sooner.
Dec 8, 12:42 GMT
Investigating - We are currently investigating this issue.
Dec 8, 12:34 GMT
Dec 7, 2016

No incidents reported.

Dec 6, 2016

No incidents reported.

Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016
Resolved - This incident has been resolved.
Dec 1, 14:29 GMT
Monitoring - We've stabilised the situation but are continuing to work on the root cause. Full text search is currently available and working.
Dec 1, 11:39 GMT
Identified - Full text search is available again but we're still investigating recent incidents. Expect it to be periodically unavailable as we do this. Thanks for your patience, we understand it's an important feature.

Whilst it is unavailable, there is a workaround to search known last names, postcodes, etc.. On the search leads page, click 'Add Filter' (bottom of the left hand side menu), and add a filter on 'Last Name' etc.. We hope to restore full text search completely soon, and will keep you updated.
Dec 1, 11:05 GMT
Investigating - We are currently investigating this issue.
Dec 1, 10:56 GMT
Nov 30, 2016
Resolved - This incident has been resolved.
Nov 30, 16:52 GMT
Update - Full text search is available again after a brief outage in the last 10 minutes. We're currently working on this to make sure the latest results are showing up.
Nov 30, 16:44 GMT
Identified - The issue has been identified and a fix is being implemented.
Nov 30, 16:40 GMT
Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.