All Systems Operational
Application   Operational
API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2017

No incidents reported today.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017
Resolved - This incident has been resolved.
Sep 13, 12:51 BST
Monitoring - Full text search is up-to-date again and we're monitoring now.
Sep 13, 12:11 BST
Identified - We're working on a fix for the issue now. In the meantime, you can use a workaround. On the 'Search Leads' page, click 'Add Filter' (bottom left), choose 'First Name' or 'Last Name' and search that way. We'll have this issue resolved shortly. There will be another update here when we have an update, no later than 30 minutes.
Sep 13, 11:49 BST
Investigating - We are currently investigating this issue.
Sep 13, 11:47 BST
Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 8, 2017
Resolved - This incident has been resolved.
Sep 8, 11:41 BST
Monitoring - We've fixed the root cause and are now monitoring performance.
Sep 8, 10:26 BST
Update - We redirected some load to alleviate the issue. Currently, we're working on the root cause and will update here once a fix is in placed.
Sep 8, 10:04 BST
Update - We're still working on this issue and will update here within 30 minutes or sooner with more information.
Sep 8, 09:43 BST
Identified - We have identified and are working on the issue now.
Sep 8, 09:33 BST
Investigating - We are currently investigating this issue.
Sep 8, 09:26 BST
Sep 7, 2017

No incidents reported.

Sep 6, 2017
This morning customers have again been experiencing some latency connecting to and using the application. We have made a configuration change that has resolved the issue. The root cause of this and other connection related problems is new load balancing systems designed to manage the 99% of traffic that is now routed over HTTPS.

We're sorry for the disruption this has caused, and will continue to aim to quickly optimise things so that the service runs smoothly 100% of the time.
Sep 6, 12:57 BST